Well, maybe we should try the next best thing first:
Try downloading [this free tool], which basically lists everything set to start up automatically when you start Windows or your web browser. It can save that list to a log file, which you can email to me (michrev at gmail, or this) for analysis and further instructions if necessary.
Also, [here] is a free online virus scan program that I use. I've found that it detects a lot of stuff that Symantec/Norton doesn't. It might be worth a try. (Note that sometimes you have to click IE's "information bar" more than once to install it completely; look for it if you get an error message before the scan starts. Also, the free version won't disinfect most stuff, but it does locate it. You can save a log file from the scan, and email it to me as well if it finds anything you'd need help to get rid of.)
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Well, maybe we should try the next best thing first:
Try downloading [this free tool], which basically lists everything set to start up automatically when you start Windows or your web browser. It can save that list to a log file, which you can email to me (michrev at gmail, or this) for analysis and further instructions if necessary.
Also, [here] is a free online virus scan program that I use. I've found that it detects a lot of stuff that Symantec/Norton doesn't. It might be worth a try. (Note that sometimes you have to click IE's "information bar" more than once to install it completely; look for it if you get an error message before the scan starts. Also, the free version won't disinfect most stuff, but it does locate it. You can save a log file from the scan, and email it to me as well if it finds anything you'd need help to get rid of.)