Monday, 22 October 2012 12:47 pm

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That poem I wrote last Wednesday? Big surprise: It wasn't the end of the ordeal.

My landlady had FiOS Internet installed. When I entered the connection password, it gave me strictly "local" access, which AFAICT is no Net access at all. (Signal strength was clearly not the issue.) When I disconnected and tried reconnecting, it wouldn't give me even that, claiming incompatible adapters. After maybe an hour of fruitless calling around, including to the installer, I found that the problem had corrected itself somehow. Alas, the pattern resumes every time I boot up or get the PC out of sleep mode.

Thankfully, my landlady trusts me enough to let me use her PC (two floors up). I opened the Verizon In-Home Agent. It offered two methods of enabling access on other PCs, the recommended one being a transfer of settings via USB. Neither worked. Nor does any attempt at troubleshooting with IHA, on either PC. My mom, who's had FiOS at her house a while, tried in vain to help me on site.

Before I take a day off to correspond with Verizon personnel, do you techies have any recommendations? I've been thinking of getting a new PC soon anyway, but I don't want to find the same problem there.
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Stephen Gilberg

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